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Count the pages
Check the total input pages in the record PDFs, or send them and we confirm the count.
Medical chronology pricing
Medical Chronology Pricing for Paralegals Who Outsource
If you are a paralegal or case manager at a US personal injury firm and want to outsource medical chronologies, here is how Healix Support prices the work, so you can give your attorney a number before you send a page.
48-hour standard turnaroundRush options may be available.
US personal injury focusBuilt for attorney and paralegal review.
HIPAA-aware handlingConfidential workflows and secure transfer.
Sample-first optionReview anonymized work before sending a case.
For law firms searching for outsource medical chronology for paralegals
Per-page pricing a paralegal can quote with confidence.
Paralegals and pre-litigation case managers ask the same two questions before they outsource a first chronology: what will this cost, and will the invoice match the quote? Healix Support answers both with per-page pricing. The fee is tied to the number of input pages in the medical record PDF, which means the cost is known before review starts and does not depend on how fast a reviewer works.
Published rates start at $1.99 per input page for a basic medical chronology and go up to $4.99 per input page for full demand letter preparation. Deliverables between those two points, such as a more detailed litigation review, are priced on the same per-page basis. Monthly retainer plans lower the effective rate for firms with steady volume, down to as low as $1.25 per page at the highest tier.
There are no setup fees, no minimum commitments on per-page orders, and no lock-in clauses. A firm can send a single file to test the work, then decide whether a retainer makes sense once it has seen a finished chronology.
What counts as an input page
An input page is a page in the source record set you send, not a page in the finished chronology. If a hospital packet is 420 pages, the quote is built on 420 pages, whether the chronology that comes back runs to 12 pages or 40. This keeps the math simple for the paralegal who has to estimate case costs and for the attorney who has to approve them.
Because the count comes from the PDF itself, your team can check it before sending. If records arrive in several batches, each batch is counted when it arrives. When a file contains obvious duplicates, such as the same imaging report sent by two providers, we flag them during scoping so your team can decide whether they need to be reviewed.
What moves a quote up or down
The per-page rate depends mainly on the deliverable. A basic chronology lists each encounter by date with provider, complaint, diagnosis, treatment, and page reference. A deeper review adds issue flags such as treatment gaps, prior injuries, and causation-sensitive entries. Demand letter preparation adds the medical narrative and supporting tables your attorney needs to draft the demand.
- Deliverable type: chronology only, chronology with issue notes, or demand preparation.
- Record condition: scanned handwriting, out-of-order packets, and multi-provider files take more work than clean typed records.
- Deadline: standard turnaround is 48 hours after the complete record set arrives. Rush work may be available and is quoted case by case.
- Combined work: a billing summary or deposition summary can be added to the same case and quoted together.
Pay as you go or monthly retainer
Pay as you go suits firms with uneven caseloads, firms trying outsourcing for the first time, and firms that want to pilot one or two files before committing. You pay the published per-page rate for each case and nothing more.
A monthly retainer suits firms that send a predictable volume, usually 10 or more personal injury cases a month. Retainer plans run from $649 a month for 350 pages up to $12,500 a month for 10,000 pages, and the effective per-page rate falls as the page allowance rises. Ask how pages above the allowance are billed before you choose a plan size, so the monthly cost stays predictable in a busy month.
Payment and revision terms
Every case starts with a written scope: the input page count, the deliverable, the deadline, and the price. Work begins once your team confirms it by email, so the invoice matches the quote and nobody is surprised at delivery.
- First order from a new firm: payment is due before we deliver the final file.
- After the first order: we invoice on delivery, and invoices are due within 15 days.
- Revisions: each deliverable includes one free round of revisions requested within 7 days of delivery.
- Further changes after that round, or changes to the agreed scope, are quoted before we make them.
How outsourced pricing compares with in-house review
Firms often compare a quote against what the same work costs in-house. That comparison is easy to understate because salary is only one line. Payroll taxes, benefits, software, training time, and attorney correction time all add to the real cost of each page a paralegal reviews. Our guide to medical record review cost walks through the calculation with worked numbers.
A quick way to test it: take last month's input page count across active cases, multiply it by your all-in in-house cost per page, then multiply the same count by the per-page rate for the deliverable you need. The difference is the direct saving, before counting the paralegal hours that move back to client work and case management.
How to get an exact quote
Send the page count, the deliverable you need, and the deadline to info@healixsupport.com, or upload the records through the submit case page and we will confirm the count and price before work starts. If you would rather see the work first, the samples page has anonymized chronologies and summaries in the same format your team would receive.
Not sure whether the file needs a full chronology or a shorter narrative? Our comparison of a medical chronology vs a medical summary explains which one fits which kind of case, and the medical chronology service page shows exactly what each entry includes.
Best fit for
- Firms comparing chronology vendors on a like-for-like basis.
- Paralegals estimating case costs before records review.
- Practices piloting outsourced review on one or two files.
- High-volume PI firms weighing a monthly retainer.
- Attorneys who need a fixed cost before approving work.
Why firms outsource this work
More usable facts, less internal review backlog.
Medical record work is detail-heavy. It can block settlement preparation, deposition planning, and attorney review when the internal team is already busy. Healix Support gives your team a focused deliverable that makes the file easier to understand and easier to act on.
Every project is scoped before work begins. We confirm the service type, file volume, deadline, preferred format, and any issues your attorney wants reviewed closely. The finished product is designed to support legal judgment, not replace it.
Workflow
A simple path from raw files to usable review materials.
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Confirm the deliverable
Choose a chronology, a deeper review, or demand preparation, and set the deadline.
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Approve and start
Work begins once the scope and per-page price for the case are confirmed.
Start with one case
Send a record set or ask for a sample before committing to ongoing support.
Use cases@healixsupport.com for case intake. Use info@healixsupport.com for general questions and sample requests.
FAQ
Common questions about medical chronology pricing.
How much does it cost to outsource a medical chronology?
Healix Support's published rates start at $1.99 per input page for a basic medical chronology. Deeper review is priced higher per page, and full demand letter preparation is $4.99 per input page.
Do you charge by the hour or add setup fees?
No. Pricing is per input page, with no setup fees, no minimum commitments on per-page orders, and no lock-in clauses. The size of the record set, not reviewer time, sets the cost.
Can I get a fixed quote to take to my attorney?
Yes. Send the page count, the deliverable you need, and the deadline, and we confirm the per-page price before work starts, so you can get approval with a firm number.
How do monthly retainer plans work?
A retainer gives your firm a set page allowance each month at a lower effective rate. Plans run from $649 a month for 350 pages up to $12,500 a month for 10,000 pages, with effective rates as low as $1.25 per page.
Is rush turnaround available?
Standard turnaround is 48 hours after the complete record set arrives. Rush work may be available depending on page count and complexity, and it is quoted before work starts.
Can we see the work before paying for a full case?
Yes. Anonymized samples are on the samples page, and you can start with a single file before considering a retainer.
When do we pay, and are revisions included?
We confirm the scope and price in writing before work starts. A new firm's first order is paid before we deliver the final file; after that, invoices are due within 15 days of delivery. Each deliverable includes one free round of revisions requested within 7 days.